Reference

Terms, Eligibility and Your Account Rights

Access to 11 Baje depends on your local law and the region where you hold your account — read these conditions before you proceed. We've set out the eligibility rules, jurisdiction scope, and your rights around account data and wallet use in plain language.

Jurisdiction-Dependent AccessAccount Eligibility RulesbKash, Nagad, Rocket Wallet TermsData and Privacy RightsContact and Dispute Paths
11 Baje Terms, Eligibility and Your Account Rights
DATA AND SECURITY

How We Handle Your Account Data

Your account data — including your registered name, wallet details, and transaction history — is held securely and used only for account operation, verification, and legal compliance. We do not sell personal data to third parties. Cookies on the site are used for session management and basic analytics; you can adjust cookie preferences through your browser settings. If you want to request a copy of your data or ask us to delete your account, use the written contact path above.

Wallet Data Retention

Your bKash, Nagad, and Rocket wallet numbers are stored only for the duration needed to process transactions and meet legal retention requirements. They are not shared externally.

Account Security

Accounts are protected with OTP verification at login and at withdrawal. If you suspect unauthorised access, contact live chat immediately and we will freeze the account pending review.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. No advertising cookies are set without your consent via the cookie banner.

Data Access and Deletion

You can request a full export of your account data or ask for your account to be closed and data removed. Submit the request in writing with your account ID and registered wallet number.

LEGAL CONTACT

Reach Us on Legal and Account Queries

If you have a question about your eligibility, a dispute over account suspension, or a request to access or delete your account data, these are the channels to use. We handle legal and compliance queries separately from general support — use the right path to get a faster response.

Legal and Compliance Email Send account eligibility questions, data access requests, or formal dispute notices to our compliance address. We aim to respond within the timeframe required by applicable policy.
Live Chat — Account Issues For urgent account suspension queries or wallet verification holds, open live chat from the account dashboard. Have your registered bKash or Nagad number ready to speed up verification.
Written Correspondence Formal legal notices and data deletion requests can be submitted in writing through the contact form on this site. Include your account ID and the wallet number linked to your account.

Common Legal and Eligibility Questions

These are the questions we hear most often about account eligibility, data rights, and legal conditions. If your question is not here, use the contact paths in the section above.

Access depends on your local law and eligible region. We do not confirm legality on your behalf — check whether online casino services are permitted under the laws that apply to you before registering.

You must meet the legal adult age threshold set by the laws of your jurisdiction. We verify age at the point of withdrawal, and accounts that do not meet this requirement will be closed.

Withdrawals to bKash, Nagad, or Rocket are checked to confirm the wallet number matches your registered account name. If there is a mismatch, the payout is held until you provide matching documentation.

Submit a written data access request through the contact form on this page. Include your account ID and the wallet number linked to your account. We will respond within the applicable policy timeframe.

Yes. Send a deletion request in writing with your account ID. We will close the account and remove personal data subject to any legal retention obligations that require us to keep transaction records.

Suspensions are reviewed by our compliance team. You will receive a notification with the reason. Contact live chat or email the compliance address with your account ID to begin the review process.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.